This article, published by Wired, reports that older patients and other vulnerable populations tend to need more medical care, but it is often difficult for them to get online for remote visits. Telemedicine took off in 2020, due to coronavirus, and the digital divide is not equally distributed. While the U.S. Centers for Medicare and Medicaid Services significantly expanded coverage for telehealth appointments, older Americans are among the most likely to need healthcare and yet they are least likely to be able to access the virtual doctors’ appointments that have skyrocketed in the past six months. While telephone visits might be easier to navigate than video calls for some patients, even those can prove challenging for some people.

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