Many leaders experience “contempt attacks,” a roil of emotions and an overpowering sense of exasperation that someone is wasting your time, undermining your efforts or holding back the team, at one time or another. During times of crisis, uncertainty and high stress, leaders must be strong and resilient, however, overlooking compassion can be detrimental to company culture and morale. This article, written by executive coach Carol Kauffman, offers advice to CEOs and upper management on how to overcome “contempt attacks” and lead with compassion. A few of Kauffman’s tips include self-awareness to recognize the warning signs of personal frustration and invoking empathy to get to know employees.
Without Compassion, Resilient Leaders Will Fall Short
