As the pandemic has required practices to implement new safety procedures that can negatively impact efficiency and profitability, this article offers tips on how to keep patients and staff safe while maintaining a smooth patient flow and strong per-patient revenue. The article includes information on utilizing patient communication prior to office visits and minimizing reception area usage. As not everything can be planned, the article touches on handling changes and adapting as situations arise. Further advice is provided on staff training, taking extra time to educate patients and prescribing multiple frames.

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